Billing & Settlements

Cancellation & Refund Policy

Last Updated: August 3, 2026 • CloudShoppy v2.0

Flexible Account Control

Cancel your subscription service at any time with transparent settlements, quick deposit refunds within 15 days, and final billing clearings.

1. Account Cancellation

You may cancel your account at any time by emailing our support team at support@cloudshoppy.com. Account cancellations must be explicitly initiated via email communication.

2. Data Deletion and Purges

Once your account is cancelled, all of your catalog listings, customer records, database trails, and configuration details will be permanently deleted from the Service. Since data deletion is final, please ensure you backup any necessary files before requesting cancellation.

3. Billing Cycles & Final Invoices

If you cancel the Service in the middle of a billing cycle, you will receive one final invoice via email for the usage through that date. Once that invoice has been settled, you will not be charged again.

4. Deposit Refunds

Any refundable deposits will be returned to the merchant's verified bank channel after adjusting all outstanding dues (if any) within 15 business days following the successful cancellation of the account.

5. Termination Terms & Fees Disclaimers

Upon expiration or effective termination of the Service by either party for any reason:

CloudShoppy will immediately cease providing storefront hosting and builder features.

You will not be entitled to any refunds of any usage fees or subscription fees, pro-rata or otherwise, unless CloudShoppy terminates the Service without cause.

Any outstanding balance for your usage of the Service through the effective date of termination or expiration will be immediately due and payable in full.

CloudShoppy reserves the right to modify or terminate the Service for any reason, without notice, at any time.

6. Fraud Investigations

Without limiting other remedies, CloudShoppy may suspend or terminate your account if we suspect that you (by conviction, settlement, insurance/escrow investigations, or otherwise) have engaged in fraudulent or malicious activity in connection with the Site or storefront transactions.

For accounts, refunds, or cancellation assistance, email us at:

📧 contact@cloudshoppy.com